Unconscious Bias
We all have unconscious bias. However, often we are not aware of it which can lead to misunderstanding and negatively impact our decision making. Raising awareness of mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, will make recruitment and promotion fairer and improve interactions with customers and among colleagues.
Equality & Diversity
Equality is about creating opportunities where everybody can participate and has the opportunity to fulfil their potential. Diversity embraces group and individual differences to ensure everybody’s needs are understood.
Cultural Competence
Technology, virtual working and the need to connect globally has made interactions around the globe a common experience. Differing cultural perceptions however can inflict on teamwork, motivation and productivity leading to unnecessary costs. Understanding our own value systems and those of the people we work with can create innovative synergies.